The role of brokers in an AI-driven insurance landscape
Nieuws
20-12-2024
Marc Voses
The role of artificial intelligence (AI) in the insurance industry has grown significantly, but its rapid adoption is accompanied by complex ethical, operational, and regulatory challenges.
Marc Voses (pictured), a partner at Clyde & Co, shared his insights into what insurance brokers in the United States should know about AI’s evolving regulatory landscape in 2025.
“The primary concerns regarding discrimination in AI underwriting – and the use of AI in claims handling or any operational capacity – are around bias in the algorithm and the data being used,” Voses said in conversation with Insurance Business. “AI systems can sometimes inadvertently perpetuate existing biases present in historical data.”
This bias, he says, can lead to unfair practices, including discriminatory pricing, coverage decisions, and claims handling.
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