Global Partnership Manager for Insurance

Are you driven by creating seamless customer experiences across borders? Do you thrive at the intersection of insurance product, technology, partnerships, and strategy? If you’re excited by the opportunity to build a market‑leading embedded insurance proposition used by millions of customers across multiple countries, this role is for you.

Embedded Insurance (Global Implementation) - Strategic, Cross‑Market Impact - Amsterdam

The team

We’re embarking on one of our most ambitious cross‑market initiatives: delivering a unified Embedded Insurance experience across several countries. As our Global Partnership Manager, you will lead the end‑to‑end implementation of this strategic program and shape the future of how customers engage with protection products in their everyday journeys.

• Influence a high‑visibility, strategic, multi-country initiative.
• Work in an environment that values innovation, customer focus, and continuous learning.
• Collaborate with talented colleagues across markets and disciplines.
• Help shape the future of embedded insurance and protection for millions of customers.

Role and responsibilities

This is your chance to drive real impact. From designing frictionless customer flows to managing strategic global partners, aligning local and global stakeholders, and continuously innovating the proposition for a competitive edge.

Lead a major cross-country implementation

• Own the rollout of our embedded insurance project across multiple markets, ensuring delivery quality, consistency, and speed.
• Coordinate the implementation prioritisation, roadmap, dependencies, and delivery across local and global teams.

Design outstanding customer experiences

• Champion customer-centric design, ensuring shared learnings are applied across markets to create smooth, intuitive, and trustworthy journeys.
• Continuously identify opportunities to simplify, enhance, and differentiate the experience.

Manage local and global alignment with stakeholders & strategic partners

• Engage and align a diverse set of internal stakeholders across Product, Tech, Risk, Legal, Compliance, Operations, Data, and local country teams.
• Build and maintain a strategic relationship with our global insurance platform partner, ensuring delivery excellence and innovation.

Bridge business, tech, and risk

• Understand the interplay between customer needs, platform capabilities, regulatory requirements, and risk assessments.
• Translate complex technical and contractual elements into actionable decisions and clear communication.

Drive innovation and future-proof the proposition

• Stay ahead of market trends, regulatory changes, and new technologies.
• Bring fresh ideas and new features that keep us competitive across markets.

About you

• Master’s degree
• Solid experience in Insurance Product Management of at least 5 years, experience in embedded insurance preferred
• Experience in Agile way of working in customer journey design, product management, or large-scale program delivery.
• Strong ability to navigate and influence in complex stakeholder environments.
• Affinity with technology, CX design, risk assessments, and contract/partner management.
• Confidence in seeing the bigger picture while keeping delivery on track.
• A proactive, collaborative mindset — you’re energized by solving complex challenges together.

Rewards & benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions here.

The benefits of working with us at ING include:

• Competitive compensation and benefits package
• 40-hour workweek
• 25–28 vacation days depending on contract hours
• Attractive pension scheme
• 13th month salary
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• 8% holiday payment
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues
• Hybrid working to blend home working for focus and office working for collaboration and co-creation

ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.